Test bank for interpersonal skills in organizations 5th edition by dejanasz

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Test Bank for Interpersonal Skills in Organizations 5th Edition by deJanasz. Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-by-deJanasz
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Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanaszChapter 01 Journey into Self-awareness True / False Questions 1. Self-awareness involves a capacity to monitor and control biases that potentially affect your decision making. TrueFalse2. Though self-awareness helps you develop the ability to know how you are feeling and why, it does not help you develop relationships with others. TrueFalse3. Managers who have low self-awareness are superior performers. TrueFalse4. Cultural differences are insignificant when assessing your own levels of self-awareness and that of others with whom you interact. TrueFalse5. Patterns of behavior develop through reactions to events and actions over a period of time. TrueFalse6. Personality traits of an individual are highly unstable; they change frequently depending on the situation. TrueFalse7. Unlike job satisfaction, life satisfaction is not dispositionally based. TrueFalse8. Individuals who score high on openness to experience are considered to be uncaring, disrespectful, and unorganized. TrueFalse1-1 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 9. High self-monitors are least interested in what others think of them. TrueFalse10. High self-monitors freely display their feelings and attitude in every situation. TrueFalse11. Attitudes are easier to influence and change than our behaviors or values. TrueFalse12. At work, the best managers are those who augment their own perspective with the views of others. TrueFalse13. Selective perception facilitates communication with others. TrueFalse14. Stereotyping involves attributing one's own attitudes, characteristics, or shortcomings to others. TrueFalse15. Projecting our beliefs onto others allows them to provide us with a unique and fresh perspective. TrueFalse16. Self-serving bias causes us to overestimate external factors for successes and blame internal factors for failures. TrueFalse17. Fundamental attribution error involves underestimating the influence of internal factors when evaluating the behavior of others. TrueFalse18. The social mirror is based on our memory of how others have reacted toward us or treated us. TrueFalse19. The social mirror is designed to help you learn about yourself, hence it is important to accept everything that others say to you as reality. TrueFalse1-2 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 20. Self-awareness can be increased by acquiring multiple experiences in diverse situations and with diverse others. TrueFalseMultiple Choice Questions 21. is best described as the capacity for introspection and the ability to reconcile oneself as an individual separate from the environment and other individuals.A. Self-actualization B. Self-awareness C. Self-disclosure D. Self-isolation 22. In the context of self-awareness among managers, which of the following statements is NOT true?A. Self-awareness leads to accurate judgments and enables managers to make good decisions. B. Self-aware managers do not need to make any modifications to their personal behavior. C. Self-awareness when low can lead to an unrealistic notion of one's competencies. D. Self-aware managers are not only aware of their strengths but also their weaknesses. 23. Walter is aware that he needs a job which provides a high percentage of performance incentives as financial rewards that will drive him to work hard at his job. Which of the following components of behavior is Walter primarily aware of in this scenario?A. Motivation B. Cognition C. Modes of acting D. Modes of interacting 24. describes the relatively stable set of characteristics, tendencies, and temperaments of an individual that have been formed by heredity and by social, cultural, and environmental factors.A. Attitude B. Personality C. Efficacy D. Virtue 1-3 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 25. Becoming self-aware by understanding your modes of thinking primarily involves being aware of how you:A. express your reaction to unexpected things that happen. B. interact and work with others in your organization. C. respond to a stimuli, events, and people. D. take in and make sense of information that helps you make judgments. 26. Nancy is aware that her morale suffers when she is working in a large group. This is mainly because she is not confident sharing her opinions with others or opposing their ideas. She realizes that to be able to perform better she should tactfully communicate with her team members. Which of the following components of behavior is Nancy primarily aware of in this situation?A. Motivation B. Modes of interacting C. Modes of thinking D. Cognition 27. Which of the following is a primary component of the Big Five personality model?A. Uncertainty avoidance B. Locus of control C. Intelligence quotient D. Emotional stability 28. In the "Big Five" personality model, assesses the degree to which you are social or antisocial, outgoing or shy, assertive or passive, active or inactive, and talkative or quiet.A. empathy B. collectivism C. extroversion D. conscientiousness 29. Which of the following statement is NOT true of personality traits?A. Personality traits cannot be modified through training as they are inherited traits. B. Personality traits are enduring characteristics and they do not change frequently. C. Personality traits that predict job satisfaction also predict life satisfaction. D. Personality traits in an individual are thought to be a result of his or her environment.1-4 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 30. Rosa's co-workers have often complained that it is difficult to work with her. This is mainly because Rosa is highly rigid in nature and intolerant toward others' opinions and ideas. In the context of the Big Five personality model, which of the following does Rosa best illustrate?A. High openness B. High conscientiousness C. Low agreeableness D. Low uncertainty avoidance 31. A person's low score on the component of the Big Five personality model is closely associated with the fact that he or she is insecure, anxious, and short-tempered.A. openness B. intelligence quotient C. emotional stability D. extroversion 32. Jacob, an employee at a consumer electronics company, is highly enthusiastic about learning new skills, meeting new people, and approaching work-related tasks in a novel way. In the context of the Big Five personality model, which of the following does Jacob best illustrate?A. Low agreeableness B. Low conscientiousness C. High openness to experience D. High uncertainty avoidance 33. Justin's enthusiasm toward challenging projects has earned him a good reputation among his seniors at work. His co-workers agree that he is highly dependable, organized, and focused about work. In the context of the Big Five personality model, which of the following does this scenario best illustrate?A. Low agreeableness B. Low collectivism C. High conscientiousness D. High uncertainty avoidance1-5 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 34. The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as:A. social regulation. B. self-actualization. C. self-monitoring. D. social realization. 35. Sophie is highly concerned about what others think of her. She is extremely careful about freely displaying her feelings and opinions in public. She tactfully adapts her responses and interactions to suit the situation and the audience. On the basis of the given information, we can conclude that Sophie would score:A. low on openness to experience. B. high on uncertainty avoidance. C. high on self-monitoring. D. low on agreeableness. 36. Which of the following statements is true of low self-monitors?A. They are very sensitive to external cues. B. They often hide their true selves to conform to a situation. C. They are not at all interested in what others think. D. They constantly adapt to meet a set of expectations. 37. are best described as "learned predispositions to respond to an object, person or idea in a favorable or unfavorable way."A. Morals B. Ethics C. Attitudes D. Rituals 38. Which of the following statements is true about attitudes?A. Attitudes can vary from situation to situation. B. Attitudes are the most stable facets of our personality. C. Attitudes are more difficult to influence than our behaviors or values. D. Attitudes in people are independent of their family background.1-6 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 39. means making assumptions about an individual or a group based on generalized judgments rather than on facts.A. Projecting B. Hacking C. Stereotyping D. Bootstrapping 40. Mark's boss has shortlisted three employees—Jack, Justin, and Grace—who are eligible for promotion. It is Mark's duty to promote any two employees from the chosen people. Mark decides not to promote Grace because he believes that women are not achievement-oriented, and they cannot completely focus on their work. Making such generalized assumptions that influence an individual's perceptions is known as:A. selective perception. B. whistle blowing. C. stereotyping. D. projection. 41. Donna works in an auditing firm and her manager is extremely happy with the quality of her work. When the department head sends out an e-mail highlighting the common errors made while auditing a client's files, Donna does not bother to read the e-mail. This is because she knows that those errors were not made by her. This scenario best exemplifies:A. stereotyping. B. self-monitoring. C. selective perception. D. projection. 42. is best described as the act of attributing one's own attitudes, characteristics, or shortcomings to others.A. Self-description B. Projection C. Selective perception D. Individualization1-7 Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 43. Derek always arrives late for meetings and conferences. He believes that everyone else will also take some time to arrive. In this scenario, Derek's perception is primarily influenced by .A. stereotyping B. projection C. selective perception D. ethnocentrism 44. is referred to as forming an opinion about how we would like an event to unfold, a situation to develop, or a person to act, think, or feel.A. Stereotyping B. Expectation C. Projection D. Ethnocentrism 45. Judy, a college graduate, is looking for a job. Previously, she never paid attention to any job advertisements. Now, however, she keeps an eye out for job advertisements in newspapers, outside offices, and on the Internet. This is a result of a common perception filter known as .A. projection B. stereotyping C. interest D. expectation 46. The demonstrates that individuals tend to decide that a behavior is caused by a particular characteristic or event.A. expectancy theory B. equity theory C. two-factor theory D. attribution theory1-8 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 47. Richard runs a supermarket chain. All his stores have been experiencing declining sales for the past one year. Richard blames this depletion in sales on the increasing competition in the market. Which of the following theories best explains Richard's behavior in this scenario?A. Attribution theory B. Two-factor theory C. Equity theory D. Expectancy theory 48. Which of the following makes us overestimate internal factors for successes and blame external factors for failures?A. Stereotyping tendency B. Fundamental attribution error C. Self-serving bias D. Protectionism 49. When Jamie's business was doing well he attributed the success to his leadership skills, creativity, and dedication. When the business started experiencing a fall in revenue, he blamed it on the declining economy and political instability. In this scenario, Jamie's behavior best illustrates:A. stereotyping tendency. B. fundamental attribution error. C. self-serving bias. D. primacy error. 50. Stephen Covey refers to the concept of gaining self-awareness through understanding how others view us and how we are shaped by others' opinions of us as the .A. glass ceiling B. social mirror C. learning curve D. catch-22 situation1-9 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 51. is best described as the act of sharing your thoughts, feelings, and ideas with others without self-deception, without distortion.A. Self-disclosure B. Groupthink C. Self-realization D. Stereotyping 52. Which of the following is NOT an effective way of increasing self-awareness?A. Keeping your thoughts and feelings to yourself, without sharing it with others B. Working in a country other than your home country C. Reading books on subjects that are beyond your career field D. Accepting what others say about you as partially correctEssay Questions 53. List a few ways in which self-awareness can help a person.54. Discuss the primary components of the Big Five model.1-10 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 55. Define attitude. How does it affect our professional life?56. Describe some of the most common filters that can influence our perceptions.57. Write a short description of the attribution theory.1-11 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanaszChapter 01 Journey into Self-awareness Answer Key True / False Questions 1.(p. 5)Self-awareness involves a capacity to monitor and control biases that potentially affect your decision making. TRUE Difficulty: 1 Easy2.(p. 6)Though self-awareness helps you develop the ability to know how you are feeling and why, it does not help you develop relationships with others. FALSE Difficulty: 1 Easy3.(p. 6)Managers who have low self-awareness are superior performers. FALSE Difficulty: 1 Easy4.(p. 6)Cultural differences are insignificant when assessing your own levels of self-awareness and that of others with whom you interact. FALSE Difficulty: 1 Easy5.(p. 8)Patterns of behavior develop through reactions to events and actions over a period of time. TRUE Difficulty: 1 Easy6.(p. 9)Personality traits of an individual are highly unstable; they change frequently depending on the situation. FALSE Difficulty: 1 Easy1-12 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 7.(p. 9)Unlike job satisfaction, life satisfaction is not dispositionally based. FALSE Difficulty: 1 Easy8.(p. 9)Individuals who score high on openness to experience are considered to be uncaring, disrespectful, and unorganized. FALSE Difficulty: 1 Easy9.(p. 10)High self-monitors are least interested in what others think of them. FALSE Difficulty: 1 Easy10.(p. 10)High self-monitors freely display their feelings and attitude in every situation. FALSE Difficulty: 1 Easy11.(p. 10)Attitudes are easier to influence and change than our behaviors or values. TRUE Difficulty: 1 Easy12.(p. 11)At work, the best managers are those who augment their own perspective with the views of others. TRUE Difficulty: 1 Easy13.(p. 12)Selective perception facilitates communication with others. FALSE Difficulty: 1 Easy14.(p. 12)Stereotyping involves attributing one's own attitudes, characteristics, or shortcomings to others. FALSE Difficulty: 1 Easy1-13 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 15.(p. 13)Projecting our beliefs onto others allows them to provide us with a unique and fresh perspective. FALSE Difficulty: 1 Easy16.(p. 14)Self-serving bias causes us to overestimate external factors for successes and blame internal factors for failures. FALSE Difficulty: 1 Easy17.(p. 14)Fundamental attribution error involves underestimating the influence of internal factors when evaluating the behavior of others. FALSE Difficulty: 1 Easy18.(p. 14)The social mirror is based on our memory of how others have reacted toward us or treated us. TRUE Difficulty: 1 Easy19.(p. 14)The social mirror is designed to help you learn about yourself, hence it is important to accept everything that others say to you as reality. FALSE Difficulty: 1 Easy20.(p. 15)Self-awareness can be increased by acquiring multiple experiences in diverse situations and with diverse others. TRUE Difficulty: 1 EasyMultiple Choice Questions1-14 Copyright Š 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.Full file at http://testbankcart.eu/Test-Bank-for-Interpersonal-Skills-in-Organizations-5th-Edition-bydeJanasz 21.(p. 5) is best described as the capacity for introspection and the ability to reconcile oneself as an individual separate from the environment and other individuals.A. B. C. D.Self-actualization Self-awareness Self-disclosure Self-isolation Difficulty: 1 Easy22.(p. 6)In the context of self-awareness among managers, which of the following statements is NOT true?A. Self-awareness leads to accurate judgments and enables managers to make good decisions. B. Self-aware managers do not need to make any modifications to their personal behavior. C. Self-awareness when low can lead to an unrealistic notion of one's competencies. D. Self-aware managers are not only aware of their strengths but also their weaknesses. Difficulty: 1 Easy23.(p. 8)Walter is aware that he needs a job which provides a high percentage of performance ince
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