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  • INTERVIEW : INTERVIEW Presented by: Narendra Singh Chaudhary
  • Definition : Definition An interview is a conversation between two or more people (the interviewer and the interviewee) where questions are asked by the interviewer to obtain information from the interviewee.
  • The Interview—Different Types : The Interview—Different Types There are many different types of interviews. Once you are selected for an interview, you may experience one or more of the situations described below. When you schedule an interview, try to get as much information as possible about whom you will be meeting. Note that it is rare to have only one interview prior to a job offer. Most employers will bring back a candidate a number of times to be sure a potential employee will fit into the company culture.
  • Traditional Face-to-Face Interview : Traditional Face-to-Face Interview Most interviews are face-to-face. The most traditional is a one-on-one conversation. Your focus should be on the person asking questions. Maintain eye contact, listen and respond once a question has been asked. Your goal is to establish rapport with the interviewer and show them that your qualifications will benefit their organization
  • Panel/Committee Interview : Panel/Committee Interview In this situation, there is more than one interviewer. Typically, three to ten members of a panel may conduct this part of the selection process. This is your chance to put your group management and group presentation skills on display. As quickly as possible, try to 'read' the various personality types of each interviewer and adjust to them. Find a way to connect with each interviewer. Remember to take your time in responding to questions. Maintain primary eye contact with the panel member who asked the question, but also seek eye contact with other members of the panel as you give your response.
  • Behavioral Interview : Behavioral Interview The basic premise behind this type of interview is that your past behavior is the best predictor of your future actions. These types of questions may be asked in any interview format—telephone, panel or one-on-one. If the employer asks behavior-oriented questions, they are no longer asking hypothetical questions but are now asking questions that must be answered based on facts.
  • Slide 9: With a behavioral question, the interviewer is looking for results, not just an activity list. They are listening for names, dates, places, the outcome and especially what your role was in achieving that outcome. This type of question generally starts with the words “Give me an example when...” or “Tell me about a time when…”
  • Case Interview : Case Interview In some interviews you may be asked to demonstrate your problem-solving skills. The interviewer will outline a situation or provide you with a case study and ask you to formulate a plan that deals with the problem. You do not have to come up with the ultimate solution. The interviewers are looking for how you apply your knowledge and skills to a real-life situation. Speak and reason aloud so interviewers have a full understanding of your thought process.
  • Slide 11: Before answering a case interview question, be prepared to ask the employer numerous questions for clarity and informational purposes. Most employers will provide responses that could result in additional inquiries. The more you are able to analyze and dissect the case study, the more you will likely impress your interviewer. This is the only interview for which it is acceptable, even encouraged, to bring a pad of paper and pencil. Most interviewers will allow you to take notes and jot down thoughts as you work through the case.
  • Telephone Interview : Telephone Interview Many organizations will conduct interviews by telephone to narrow a field of candidates. Telephone interviews may also be used as a preliminary interview for candidates who live far away from the job site. • It is important to treat this interview as you would a face-to-face connection. Arrange for a quiet space and time to schedule the conversation. Clear a work surface to minimize distractions. • Focus on the conversation. Listen to the questions carefully before you answer. Since your voice is key, convey energy with inflection in your voice.
  • Slide 13: Have a copy of your resume nearby as a reference. • Avoid using a phone with call waiting. You do not want to be interrupted during an interview. • Try to use a landline phone or a cell phone that is not prone to dropping calls.
  • Lunch/Dinner Interview : Lunch/Dinner Interview The same rules apply at a meal as those in an office. The setting may be more casual, but remember that it is a business meal and you are being watched carefully. • Use the interview to develop common ground with your interviewer. Follow his/her lead in both selection of food and etiquette. • Avoid messy foods and do not drink alcohol at any point in this part of the interview process.
  • Stress Interview : Stress Interview This form of interview was more common in sales positions and is rare today. However, you should be aware of the signals. The stress interview is usually a deliberate attempt to see how you handle yourself under pressure. • The interviewer may be sarcastic or argumentative, or may keep you waiting. Do no take it personally. Calmly answer each question. Ask for clarification if you need it and never rush into an answer. • The interviewer may also lapse into silence at some point during the questioning. This may be an attempt to unnerve you. Sit silently until the interviewer resumes the questions. If a minute goes by, ask if he/she needs clarification of your last comment.
  • Group Interview : Group Interview A group interview is usually designed to uncover the leadership potential of prospective managers and employees who will be dealing with customers. • The front-runner candidates are gathered together in an informal, discussion type interview. A subject is introduced and the interviewer will start off the discussion. • The goal of the group interview is to see how you interact with others and how you use your knowledge and reasoning to influence others.
  • Interview Tips : Interview Tips Be punctual. It is better to arrive early than to rush in at the last moment. Allow extra time for traffic, parking and slow elevators. Dress appropriately for the interview. Improper clothes and grooming can jeopardize an interview. Project a clean and well groomed appearance. Casual clothes are strictly out. Dress comfortably, but immaculately. Shoes should be polished, pants/skirts and shirts pressed. As you enter the interview room, wait for the employer to indicate where you should be seated. After the employer is seated, it is your cue to also take a seat. Make eye contact when you speak. Stand straight, move confidently and sit slightly forward in your chair. Portraying proper body language is very important.
  • Slide 18: Shake hands firmly. A firm handshake projects confidence and leaves a lasting impression. Speak clearly, don’t mumble. Don’t fidget in your seat. Sit up straight with your shoulders back and hands resting in your lap. Use limited hand gestures to emphasize key points. Be aware of nervous movements such as tapping of your foot or playing with a ring.
  • Slide 19: Project a professional and enthusiastic image. Your aim is to convince the interviewer that you would be an asset to the company and not a liability. Don’t complain about a former boss or co-worker. This creates a negative impression and the employer may think that you are hard to get along with. Ask questions when you don’t understand what the employer is talking about. Before leaving the interview let the employer know that you really want the job. This will make the employer feel that you are really interested in the job and would work hard and stick to the job.
  • What to Wear on an Interview : What to Wear on an Interview It is very important that you dress appropriately for the interview. What you wear and how you dress is a reflection of your attitude and personality. Here are some hints on how to dress for an interview. Men Wear dark colored pants (never wear jeans) with collared shirts Avoid wearing collared shirts that are too thin or have designs. Stick to wearing one color shirts that are plain or come with light stripes. Avoid bright colored shirts like red and purple.
  • Slide 21: Wear an undershirt beneath your collared shirt so that, when you sweat, it does not seep through to your shirt Necktie should be silk with a conservative pattern Dark shoes (black lace-ups are best) Dark socks (black is best) Don't wear athletic shoes Do carry a portfolio or briefcase with extra copies of your resume
  • Women : Women If you want to go Western—then wear slacks/ pants or skirts that fall below the knee. Wear collared shirts or blouses. Try avoiding bright colors like hot pink and orange. Avoid shirts that have too much of a pattern as it can be distracting. It's best to wear dark pants or a dark skirt and a nice, ironed, light-colored collared shirt. If wearing Western, wear close-toed shoes.
  • Slide 23: If wearing Indian, you can wear a salwar suit or a sari. Make sure the material is thick (not synthetic) and that the colours and pattern are not bright or distracting. Don't wear too much jewellery. No purses, small or large; carry a briefcase instead If you wear nail polish (not necessary), use clear or a conservative color.
  • Men & Women : Men & Women Well-groomed hairstyle Clean, trimmed fingernails Minimal cologne or perfume Empty pockets-—no bulges or tinkling coins No visible body piercing (nose rings, eyebrow rings, etc.)
  • What Not to Wear to an Interview : What Not to Wear to an Interview 1. Carrying a backpack or fanny pack instead of a briefcase or portfolio: Some image consultants suggest women ditch their purse, too!2. Sunglasses on top of your head or headphones around your neck: Be sure to remove all your "transit gear" and tuck it in your briefcase before entering the lobby.3. Too-short skirts: Forget what some of those gals on 'The Apprentice' are wearing. Your skirt should cover your thighs when you are seated.4. The wrong tie: Ties should be made of silk, no less than three and a quarter inches wide with a conservative pattern. Image consultants say the best colors are red or burgundy.5. Overly bright or large-patterned clothing: With the possible exception of creative fields like advertising or computer programming, it's best to stick with navy, black or gray.
  • Slide 29: 6. Heavy makeup on women (or any makeup on a man)7. Earrings on men: In fact, men should avoid wearing any jewelry unless it is a wedding ring, class ring or metal watch.8. More than one set of earrings on women9. Facial piercings, tongue jewelry or visible tattoos10. Ill-fitting clothes. Few people can wear things straight off the rack. Spending a little extra to have your garments tailored is a worthwhile investment.11. Long fingernails, especially with bright or specialty polishes. Nails should look clean and be trimmed to a length that doesn't leave an observer wondering how you keep from stabbing yourself.
  • Slide 30: 12. Unnatural hair colors or styles. Remember, Donald Trump was a billionaire well before he began wearing a comb-over. If you're balding, try a close-cropped cut like Bruce Willis or Matt Lauer.13. Short-sleeved shirts, even worse when worn with a tie14. Fishnets, patterned hosiery or bare legs (no matter how tan you are). Women should stick with neutral color hosiery that complements their suit.15. Men whose socks don't match their shoes, or whose socks are too short and leave a gap of flesh when they are seated16. Rumpled or stained clothing: If interviewing late in the day, try to change to a fresh suit beforehand.17. Scuffed or inappropriate footwear, including sneakers, stilettos, open-toed shoes and sandals
  • Slide 31: 18. Strong aftershaves, perfumes or colognes: Many people are allergic to certain scents. For a subtle fragrance, use a good quality bath soap.19. Belts and shoes that don't match: Shoes and belts should be made of leather or leather-like materials and the best colors for men are black or cordovan.20. Telltale signs that your wearing a new suit. Remove all tags and extra buttons -- and remember to cut off the zigzag thread that keeps pockets and slits closed!Don't be a wardrobe malfunction waiting to happen. Plan and lay out what you're going to wear several days before the interview, so you'll have time to shop or get garments pressed and cleaned.Save "innovative" or revealing garb for the club (or your couch) and strive for crisp, clean and professional. Remember, you want the interviewer to be listening to what you're saying, not critiquing what you're wearing.
  • Interview Questions : Interview Questions Tell me about yourself. What are your interests/hobbies? Name the person you admire most and why? Tell me about your previous jobs/internships? Which job did you enjoy most? Why? Why did you leave your last job? Why have you had so many jobs? What are the three most important skills you developed in your previous jobs/internships?
  • Slide 33: How would former employers describe you? Why are you interested in this position? What do you know about our company/organisation? Why are you interested in our company/organisation? What qualities do you think are required for this job? What can we offer you that your previous company cannot? What are your greatest achievements within and outside the workplace? What are your long-term career goals?
  • Slide 34: What economic, political and/or social trends do you think will impact our industry/system in the near future? What distinguishes you from other candidates? Tell me about your strength and weaknesses. Is there anything else that you would like to tell me regarding your qualifications? Why should we hire you?
  • Slide 35: Thank You
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